Support & FAQ
Find answers to common questions or reach out for help
Getting Started
How do I extract an event from an image?
Open the app and select an image using one of these methods: take a photo with your camera, select from your photo library, paste from clipboard, or use the share extension from any app. The AI will analyze the image and extract event details automatically.
What information does it extract?
The app extracts: event title, date, time, location, notes, attendees, and conference URLs (Zoom, Google Meet, Microsoft Teams, Webex). It also detects whether the meeting is in-person, virtual, or hybrid.
Can I edit the extracted details?
Yes. After extraction, you'll see a review screen where you can edit any field before saving to your calendar.
Which calendars does it work with?
Events save to your iOS Calendar, which automatically syncs with Google Calendar, Outlook, and other services via standard calendar sync.
Features
Can it extract multiple events from one image?
Yes. If your image contains multiple events (like a schedule or list), the app will detect and extract each one separately. Event series like "Jan 9, 16, 23, 30" create separate calendar entries with labeled titles.
Does it recognize recurring events?
Yes. Patterns like "Every Friday" or "Weekly on Tuesdays" create proper recurring events in your calendar.
How does the Share Extension work?
When viewing an image in any app (Mail, Safari, Messages, Photos), tap the Share button and select "Screenshots to Calendar." The app will open with the image ready for extraction.
Does it work on iPad?
Yes. The app supports both iPhone and iPad, including drag-and-drop image input on iPad.
Subscription
Is the app free?
You can install and explore the app for free. To extract events, an active Pro subscription is required. Subscription terms and current pricing are shown in the App and in the App Store before purchase.
What is Pro?
Pro is our subscription that unlocks unlimited event extractions. Subscriptions auto-renew through Apple and can be managed or cancelled anytime in your Apple ID settings.
How do I cancel my subscription?
Open the Settings app on your iPhone or iPad, tap your name at the top, then Subscriptions, then Screenshots to Calendar, then Cancel Subscription. Your Pro access continues until the end of the current billing period.
Can I get a refund?
All purchases are processed by Apple and subject to Apple's refund policy. Contact Apple Support to request a refund.
Troubleshooting
Extraction failed or returned incorrect data
- Ensure the image is clear and readable
- Check your internet connection
- Crop the image to focus on the event details before sharing
- If extraction keeps failing, contact [email protected]
Can't save to calendar
- Go to iPhone Settings → Screenshots to Calendar → Calendars
- Enable calendar access
- Restart the app and try again
Share Extension not appearing
- Tap the Share button in any app
- Scroll to the end and tap "Edit Actions"
- Enable "Screenshots to Calendar"
Privacy
What data does the app collect?
Images are sent to our secure backend over HTTPS and processed by Anthropic's Claude vision model for event extraction. Images are temporarily retained for up to 14 days for debugging then automatically deleted. See our Privacy Policy for full details.
Does it work offline?
No. Extraction requires an internet connection — images are processed by our secure backend service.